CANCELLATION AND REFUND PROCEDURES
Any request for cancellation of bookings must be through e-mail messages to the congress MICE agency at the address cisef@figur.net.Cancellation requests not notified by e-mail will not be processed.
- In cancellations processed until 26 December 2025 registration, accommodation and transfer fees will be returned in full.
- In cancellations processed until 2 January, registration and transfer fees will be returned in full but accommodation only up to 50%.
- Refunds will not be possible in cancellations requested after 2 January.